Global Brand & Communications Manager

We’re hiring at our location in Luxembourg

Global Brand & Communications Manager

About Majorel

At Majorel we design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners.

We serve customers across the world through our 54,000+ employees based in 29 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages. We support customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.

Majorel employees are differentiated by a particular kind of drive – we are always driven to go further to do the best we can every single day. We are relentless, resourceful, resilient, agile, energetic and focused and if you are too, we’ll provide you with an environment that will let you thrive.

Job summary

The Global Brand & Communications Manager is responsible for maintaining brand integrity across all company marketing initiatives and communications. In addition, they will support external communications initiatives to promote the Majorel brand to current and prospective clients.

Main responsibilities

Brand Management

• Brand strategy, including the setting of style guides and brand guidelines, brand vision and value proposition
• Maintenance and development of standards for sub-branding
• Keeping the brand ‘’fresh” for our Clients
• Act as a central point for guidance and direction regarding visual identity and brand compliance
• Ensuring brand consistency/brand policing – globally
• Updating brand book and brand elements and templates
• Planning and execution of external communications initiatives to promote the Majorel brand offline and online
• Creating and managing promotional collateral to establish and maintain branding
• Managing the budget for branding and associated communications
• Quarterly competitor insights analysis
• Maintaining a central register of domain names, social channels and other brand assets
• Monitor the use of the Majorel brand

Communications

• Manage external media relationships as required
• Put together news releases and other communications content
• Support Majorel’s Industry Analyst Relations program
• Support for external communications initiatives (proofing, copywriting)
• Support for the SVP, Global Marketing & Communications as required

Competenties and professional background

• Around 7 years’s experience in brand and external B2B communications – essential
• Experience of managing media relationships
• Native English speaker – essential
• Excellent communication skills, both written and oral – essential
• French and German language skills – advantageous
• A team player with “hands-on” mentality
• High sense of responsibility, great commitment, high flexibility, high confidentiality
• Able to work on own initiative
• Self-motivated and results driven; precise worker
• Excellent organizational skills and high service orientation
• Excellent PC skills – particularly PowerPoint, InDesign/Photoshop
• High awareness and proficiency in social media and digital marketing
• Ability to write great copy – essential

Do you want to know more about working at Majorel? Please visit our website: www.majorel.com

We are looking forward to receive your application!

A big team is looking forward to you. Apply via jobs.lu.

Majorel Corporate | Human Resources | Shoma Nessar